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Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By using our platform, you agree to be bound by these Terms and Conditions (the "Agreement"). If you do not accept these terms, please do not use our site.

Eligibility Requirements

You must be at least 18 years old to create an account with us. By creating an account, you confirm that you meet this requirement. We reserve the right to request proof of age from any user.

Geographic Restrictions

Our platform is restricted in certain countries and jurisdictions. If your country or region is listed below, we may not be able to provide our services:

  • United States (excluding some states)
  • Other territories
  • Countries under economic sanctions

We reserve the right to update this list at any time.

Account Registration Rules

To create an account with us, you must provide accurate and complete information. We will verify your identity through KYC procedures before allowing access to our platform.

One-Account-Per-User Policies

You are only allowed to have one account per person. Multi-accounting is strictly prohibited and may result in account closure or other penalties.

Identity Verification and KYC

We reserve the right to request identification documents from users, including but not limited to:

  • Passport
  • Driver's license
  • Utility bills

These documents must be current and match the information provided during registration. We will verify your identity through third-party services for enhanced security.

Account Accuracy Obligations

You are responsible for ensuring that all account information is accurate and up-to-date. Changes to personal details must be reported promptly to avoid any potential issues with payouts or bonuses.

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your login credentials, including but not limited to:

  • Password
  • Login ID

We will never ask you to provide sensitive information via email or phone calls.

Login Credentials and Password Protection

Choose a strong password that is easy for you to remember but difficult for others to guess. We recommend using unique passwords across multiple platforms.

Restricted Behaviour and Prohibited Activities

Engaging in any of the following activities may result in account closure, penalties, or even prosecution:

  • Collusion with other players
  • Use of bots or automated software
  • Any form of cheating or exploitation

We will monitor user behaviour to prevent such occurrences.

Bonus and Promotion Rules

Bonuses are subject to specific terms and conditions. We reserve the right to withdraw bonuses if they have not been used within a set timeframe. Some promotions may require specific gameplay patterns, bets, or odds achieved.

Wagering and Gameplay Conditions

All wagers must be made in good faith with the aim of winning. Bets that are deemed unfair or suspicious will result in penalties.

Bonus Abuse Prevention

We reserve the right to investigate and prevent bonus abuse by any user. Any form of bonus-related manipulation, exploitation, or deceit may lead to account closure.

Deposits and Withdrawals (subject to source material)

To facilitate withdrawals, you must have a valid payment method linked to your account, such as:

  • E-wallets
  • Credit cards
  • Bank transfers

We will process payments in the designated currencies. Any applicable fees or exchange rates apply.

Verification Before Withdrawals

Prior to processing any withdrawal request, we may require additional verification steps from users. This includes but is not limited to identity proofing and/or source of funds documentation.

Processing and Review Procedures

Withdrawal requests are processed as per our standard internal procedures. Requests deemed suspicious or irregular will be put on hold until resolved.

Responsible Gambling Expectations

We promote responsible gaming practices throughout our platform. Users must exercise self-control when using our services, including:

  • Setting deposit limits
  • Taking regular breaks
  • Avoiding excessive bets

If you believe your gaming is becoming a problem, please report it to us immediately and we will provide assistance.

Self-Exclusion and Account Restrictions

You may request temporary or permanent account closure. This includes opting out of promotional communications for up to 6 months. Repeated self-exclusions without valid reasons may result in longer restrictions.

Game Fairness and RNG Systems

All games on our platform utilize reputable Random Number Generators (RNGs) that have been audited by third-party services.

Technical Interruptions or Voided Gameplay

We reserve the right to suspend gameplay during technical issues, system maintenance, or for security reasons. Any such interruptions may void bets placed within this timeframe.

Suspension or Closure of Accounts

You can opt out at any time and withdraw your funds. We will notify you if we need further information from you due to suspicious activity. Repeated abuse may lead to permanent closure.

Intellectual Property and Platform Ownership

Our platform, content, design, software, and all proprietary materials are the property of our parent company. No user is granted any ownership or intellectual property rights under these Terms and Conditions.

Limitation of Liability

We disclaim all liability for direct or indirect damages resulting from your use of this site. In no event will we be responsible for consequential losses suffered by users, including but not limited to financial loss, damage to reputation, or business interruption.

Modification of Terms

These terms may change at any time without prior notice. Your continued usage implies acceptance of the revised terms and conditions.

Contact or Support Guidance

If you have questions regarding our services, please do not hesitate to reach out to us via:

  • Live chat
  • Email support
  • Contact form